Mosaic Life Care is rolling out paperless billing and a new text messaging system for patients, a change the hospital group calls a “major” update to its communications.
Beginning Sept. 29, patients will automatically be enrolled in paperless billing and receive email or text notifications when statements are available online. On Sept. 30, Mosaic will also begin sending secure text reminders for appointments and care updates through a system tied to its medical records.
The health care provider said the shift is designed to cut down on paper clutter and support environmentally friendly practices.
Patients who prefer paper statements can change their settings in the MyChart portal or by calling 816-271-4006.